How to return an item?
Just contact our customer service with your order number. We will guide you through the process.
- Text / Call: (650) 379-0180
- Email: firstname.lastname@example.org
Please make sure to mention your order number in your return request.
- Items that are not sold by UpTradeit.com can not be returned.
- Reimbursements on returns lacking proof of purchase may be denied or limited, and state sales tax and fees will not be reimbursed.
- Items need to be returned in its original condition. Items that are damaged, unsanitary, dented or scratched may be denied a return.
- Please return items with all accessories and packaging. If you do not, we may either deny the return, or allow a return with a nonrefundable deduction on your refund for what is missing.
- If you received a discount or free item by purchasing multiple items together, you will lose that benefit if you do not return all items purchased.
- Please remember to remove your personal data and other information from the products you are returning.